We are always proud of the quality of our products. If you are dissatisfied with your purchase, you may return product in its original, unused condition with tags attached within 5 days of receiving it. Please e-mail or call us first to obtain a return authorization number or your return will not be accepted. Return items will be inspected, if determined unused and in new condition, customer will receive a refund of the purchase price less shipping costs & handling fees, less a 20% restocking fee.
You may use shipping method of your choice at your own expense for return. However, we strongly recommend using a traceable shipping method, a carrier such as UPS, Fedex who provides tracking information. The U.S Post Office also offers delivery confirmation at a fee. Please note that all special, promotional, clearence items are final sale and not refundable. Kindly allow up to 14 business days from the date the return is received at our warehouse to process your return credit.

Defective return: defect item claimed needs to be returned in original package, or it will be identified as misusage defect. No credit will be issued. We don't offer replacement for defective item.

Damage/open box upon delivery: If you find the package is damaged or opened while receiving it, report to the carrier's driver immediately. So the driver will have the record of your claim. Customer will have to contact carrier's claim department to file a claim for any lost or damaged items. We are not liable for the carrier delays, lost and damage during transportation.

Refusals or undeliverable orders:  Customer pays a 30% processing & restocking fee as well as shipping costs from us to you and back to us as a result of refusals or undeliverable.

PLEASE NOTE THAT BY ORDERING THROUGH US, YOU HAVE AGREED TO THE TERMS AND CONDITIONS OF OUR RETURN POLICY.